Technology and SaaS companies usually need technology errors and omissions combined with cyber, general liability, workers’ compensation, employment practices liability and often directors and officers liability after raising capital. Enterprise MSAs set limits, claims made terms and additional insured requirements. SF Coverage checks each agreement against your current policies for free, flags gaps such as low limits or retroactive date issues and drafts the certificate request for your current broker.
Who sets your insurance requirements
- Enterprise customers
- Tech E&O and cyber limits, general liability, certificates naming the customer and notice of cancellation.
- Procurement and vendor risk teams
- Evidence of coverage in security questionnaires and annual updates.
- Investors and boards
- Directors and officers liability after a priced round.
- Office landlords
- General liability naming the landlord and property coverage for improvements.
Coverage technology and saas companies usually carry
Exposures to get right
Service failures
Outages, bugs and failed implementations can cause customer losses that MSAs push back to you.
Data incidents
Customer data, credentials and integrations make breach response and liability central.
Contract driven limits
Each enterprise deal can raise the limits and terms your policies must carry.
In California
- The California Consumer Privacy Act, as amended by the CPRA, applies to many technology companies that handle California consumer data.
- California Civil Code section 1798.82 requires businesses to notify California residents of certain data breaches.
- California requires workers’ compensation for every employer, including remote employees working in the state.
How SF Coverage works for technology and saas companies
Have these ready
- Product description and annual revenue
- Enterprise MSAs and their insurance sections
- Current tech E&O and cyber declarations
- Retroactive dates on claims made policies
- Security controls such as MFA, backups and SOC 2 status
- Headcount and payroll by state
Insurance for technology and saas companies, answered
What is tech errors and omissions insurance?
Tech E&O covers claims that your software or service failed to perform and caused a customer financial loss, such as an outage or a bad release. It is usually written on a claims made basis and is often combined with cyber in one policy with shared or separate limits.
How much tech E&O do enterprise customers ask for?
It varies by customer, deal size and data handled. Many MSAs state a per claim limit for E&O and cyber and ask for certificates naming them. SF Coverage reads the clause against your declarations and tells you whether your limits, retroactive date and terms meet it.
Do we need general liability as a software company?
Usually yes. Office leases and many customer contracts ask for general liability naming the landlord or customer, even when the main exposure is financial. The free contract check confirms which limits and additional insured terms each lease or customer agreement actually requires.
Can SF Coverage help with a security questionnaire?
Yes for the insurance section. Send the questionnaire or MSA and SF Coverage maps each insurance question to your current policies, marks what is met or missing and prepares the certificate request. It is a factual comparison, not legal advice.
What does SF Coverage look for in a tech MSA?
Limits for tech E&O and cyber, retroactive dates, additional insured and waiver wording, and notice requirements. The free MSA check compares each one with your policies and flags gaps before an enterprise deal reaches procurement.
General information. Coverage depends on the policy an insurer issues.